Google Business Profile Management
Get Found, Get Chosen, Get More Customers
At East Kent SEO, we specialise in Google Business Profile management for local businesses across Kent and beyond.
Your Google Business Profile (GBP) is the first thing many customers see when searching for your products or services on Google Search and Google Maps.
An optimised profile can make the difference between someone calling you or calling your competitors.
The problem? Most businesses set up their business profile once and never touch it again.
Outdated information, missing photos, and ignored Google reviews all mean lost opportunities.
Our GBP management service keeps your profile up to date, builds trust with customers, and improves your local search results so your business thrives online.
Why Google Business Profile Matters
High-quality, relevant backlinks that grow your authority and stand the test of time.
Your Google Business Profile is your digital shopfront. Before a customer even lands on your website, they’re making decisions based on what they see in your business listing:
- Business info such as name, address, phone number, and business hours.
- Google reviews and star ratings that instantly build—or destroy—trust.
- Google posts with offers, events, and updates that show you’re active.
- Photos and videos that give a real feel of your physical location.
For local businesses, showing up in the Local Pack can drive more traffic than SEO alone. With 46% of local searches having intent to visit or buy, your profile directly impacts whether you win more customers or hand them to local competitors.
What We Do – GBP Management with a Huge Focus on Results
Our GBP management isn’t a tick-box exercise. We treat your profile as a live marketing channel that needs regular care and attention. Every package includes:
Profile Setup & Audit
We make sure your business info is accurate across your GBP listing and directories. Using our one click GBP audit, we find gaps and fix them quickly. Categories, services, and descriptions are optimised for local SEO.
Ongoing Optimisation
From GBP post scheduling to service updates, we keep your profile fresh. Whether you have one location or multiple Google Business Profiles, we ensure consistency.
Google Posts & Updates
We publish Google posts each week—offers, events, case studies—to boost customer engagement and signal to Google users that your business information is active.
Reviews & Reputation Management
Your online reputation is critical. We monitor every review, respond to customer feedback, and encourage positive reviews with safe methods like automating review requests and customer surveys. We can even run automated review generation campaigns.
Multi-Location Support
For franchises or multi location businesses, we standardise your GBP listings, keep all business information aligned, and manage multiple locations through a central dashboard.
Insights & Reporting
We track customer actions (calls, messages, direction requests) alongside local rank tracking and a local search grid to show where you stand against nearby competitors. You’ll see how our work increases your local search performance over time.
Packages – Google Business Profile Management
All packages include setup, optimisation, posting, review support, and reporting. The difference is in the key features and level of support.
Customer Reviews
EXCELLENT Based on 4 reviews Posted on The Enchanted LodgesTrustindex verifies that the original source of the review is Google. Ben and the team at East Kent SEO were amazing in helping us launch our new Holiday Lodges business. We had no plan in place once the properties were built, but after speaking with Ben and creating a marketing plan, we had a website, Google Business Profile and fully integrated booking system that was connect to all the major platforms. We have been very busy since then and continue to work with East Kent SEO to improve our local SEO and get more customers. They are very easy to work with and I would recommend them if you want easy communication and excellent results!Posted on Rob CarterTrustindex verifies that the original source of the review is Google. Ben @ East Kent Seo completely redesigned our website for Hydraulic Cranes Services Ltd and what a difference it has made for us !!! We have consistently coming in as the #1 option on search engines for HIAB service, repairs and spare parts throughout the UK. The amount of new business our website is now generating for spare parts is quite phenomenal to say the least !! We would highly recommend anyone wanting a website revamp to contact Ben @ East Kent Seo, highly reliable and very reasonable prices as well. Rob Carter Director HCS LtdPosted on Beverly NuttallTrustindex verifies that the original source of the review is Google. We’re really happy with the service from East Kent SEO. Ben built our website, set up our Google profile, runs our socials, and added a booking system that’s made things so much easier. We’ve seen more bookings and love how simple it is for guests. We fully trust Ben to handle all our online activity!Posted on Lloyd Harrison NuttallTrustindex verifies that the original source of the review is Google. Ben and the team at East Kent SEO have been a pleasure to work with. They built our new company site and carried out all the SEO work to get us more customers through Google. We have already received several leads through the new website which has resulted in new sales and an increase in our company's revenue. Easy to work with and understand. I highly recommend East Kent SEO to any business looking to build a new website and get more leads and customers through Google. Please take a look at our site too see there work. https://hnexteriorcleaning.co.uk/Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Want to rank higher on Google Maps?
Get in touch today and discover how our GBP management service can drive more calls and enquiries.
Key Features of Our GBP Management Service
Our GBP management service is built for small businesses, franchises, and multi location businesses who want to maximise online visibility without wasting time on day-to-day updates.
- Review management and review monitoring – see and respond to feedback in real-time.
- Smart inbox and interaction management – manage all customer interactions in one place.
- Community management – engage customers and build trust.
- Automatic listing distribution – push accurate details across directories.
- Local rank tracker – monitor your visibility against local competitors.
- GBP tools and management tools – we use the latest GBP management tools to keep your profile ahead.
- Sophisticated scheduling – we offer sophisticated scheduling for posts, updates, and photos.
Why Choose East Kent SEO?
Direct Access to the Expert
When you work with East Kent SEO, you work directly with me, Ben — no outsourced GBP team, just personal communication.
Proven Track Record
I’ve run SEO campaigns for 100+ businesses across Kent and the UK, from local trades to professional services and ecommerce, delivering measurable growth in leads and revenue.
Local SEO + GBP Optimisation
I combine local SEO knowledge with practical management tools to keep your business profile optimised.
Clear, Honest Reporting
Every month you’ll see exactly what’s been done and the results it’s driving. Regular reports with real insights—no fluff, just data that shows growth in calls, direction requests, and website visitors.
Flexible Packages
I don’t tie clients into long contracts. You stay because the work is delivering results, not because you’re locked in.
Results You Can Expect
Improved local rankings in the Google Map Pack.
More calls, direction requests, and website visitors from your business profile.
A steady flow of new Google reviews that build trust.
Stronger local visibility compared to local competitors.
A reliable GBP management service that supports long-term growth.
Ready to Stand Out on Google Maps and Search?
If you want your business to get chosen locally, it’s not just about having a website. It’s about an optimised Google Business Profile that earns trust.
At East Kent SEO, we manage your profile end-to-end: accurate business info, regular posts, review management, and strategies that improve local rankings.
No shortcuts, no neglect — just consistent GBP management designed to bring you more calls, enquiries, and customers.
Contact us today to find out which Google Business Profile package is right for your business.
Google Business Profile FAQs
They’re the same. Google rebranded Google My Business as Google Business Profile in 2021.
Yes—whether you have one or multiple locations, an optimised profile helps you appear higher in local search results and win more customers.
Yes. We provide full review management—including review monitoring, safe automating review requests, and guidance on gaining positive reviews.
Depending on your package, we publish Google posts weekly or monthly. Posting regularly boosts customer engagement and local visibility.
Yes. We manage multi location businesses and rental properties, keeping every business listing aligned with consistent business information.
Many clients notice more impressions and calls within 4–8 weeks. Rankings and local search performance improve steadily with ongoing GBP management.
Reports cover customer actions, queries, profile views, local rankings, google reviews directly, and insights into local competitors.
Yes—we offer social media management alongside GBP to maximise your customer engagement.
We keep your business info accurate—from address changes to business hours updates—so customers never see the wrong details.
I provide expert link building and local SEO as well as GBP. With me, your business profile isn’t just maintained—it’s actively managed to help your business thrive.
Ready to Dominate Local Search with GBP Management?
Your Google Business Profile isn’t just a listing—it’s your most valuable local marketing asset. With the right GBP management, you can outrank local competitors, earn more trust with positive reviews, and turn local searches into real business.
Let’s talk about the right GBP management package for you.
🎯 Ready to Get Found and Chosen on Google?
Let’s build a Google Business Profile strategy that boosts your local rankings, earns reviews, and brings in more customers.
Drop me a message and let’s chat about what’s possible.